For many couples, the biggest obstacle to getting help isn’t a lack of desire—it’s a lack of access. You might live in a small town with few specialized therapists, or maybe mobility issues and caregiving duties make leaving home a challenge. Your location or circumstances should never prevent you from building a healthier relationship. Online therapy removes these physical and logistical barriers, opening the door to quality care for everyone. The benefits of virtual relationship therapy are rooted in this accessibility, allowing you to connect with an experienced professional who is the right fit for you, no matter where you live. This guide explains how this format works and why it’s a powerful choice for so many.

Key Takeaways

• Trust the Process, Even Through a Screen: Don't let the virtual format hold you back. Research confirms that online therapy is just as effective as in-person sessions for building a stronger relationship, as the quality of your connection with the therapist is what truly drives progress.
• Fit Relationship Work Into Your Real Life: Virtual therapy removes the biggest practical hurdles to getting help. By eliminating commutes and offering flexible scheduling, it makes it easier to consistently prioritize your relationship without rearranging your entire life.
• Set the Stage for a Productive Session: You can get the most out of your time by preparing beforehand. A few simple steps—like finding a private space, checking your tech, and silencing distractions—create the focused environment needed for open and honest conversation.

What Is Virtual Relationship Therapy?

If you’ve ever wondered about getting support for your relationship but felt like time, distance, or a packed schedule was holding you back, virtual relationship therapy might be the answer. Think of it as couples counseling that happens over the internet through secure video calls. Also known as online marriage counseling or virtual couples therapy, this approach allows you and your partner to connect with a professional therapist from a space where you both feel comfortable—whether that’s your living room, separate offices, or even different cities.

The goal is exactly the same as in-person therapy: to provide a safe, guided space for you to work through challenges, improve communication, and strengthen your bond. It removes many of the traditional barriers to getting help, making it a practical option for modern relationships. You get the same expert guidance and evidence-based techniques, like the Gottman Method or CBT, just delivered in a more accessible format. It’s a flexible and convenient way to access the support you need without the added stress of a commute. At The Relationship Clinic, we use this format to help couples find their way back to each other, offering the same dedicated guidance you’d receive in our office. It’s all about making professional support fit into your real life, not the other way around.

How Online Sessions Work

Getting started with online therapy is designed to be as simple as possible. You’ll schedule your appointment just as you would for an in-person session, but instead of traveling to an office, you’ll receive a secure link to join a video call. This ease of access often helps couples stay more consistent with their sessions, which is a huge part of making progress. To get the most out of your time, it’s a good idea to do a little prep. Find a quiet, private spot where you won’t be interrupted, test your internet connection beforehand, and consider using headphones to ensure you and your therapist can hear each other clearly. It’s all about creating a focused environment where you can both feel present and ready to engage.

Virtual vs. In-Person Therapy

It’s completely normal to wonder if therapy through a screen can be as effective as sitting in the same room with a therapist. The good news is that research has shown that virtual therapy is a powerful alternative. Multiple studies on videoconferencing therapy have found no significant difference in relationship improvement between couples who met their therapist online versus those who met in person. You can still build a strong, trusting connection with your therapist and do the deep, meaningful work required to heal and grow your relationship. For many couples, the comfort and convenience of virtual sessions actually make it easier to open up and commit to the process.

Why Couples Are Choosing Virtual Therapy

Let's be real: life gets complicated. Between work, family, and everything else on your plate, finding time to focus on your relationship can feel like one more thing to schedule. This is where virtual therapy has become a game-changer for so many couples. It’s not just a temporary fix or a lesser alternative to in-person sessions; it’s a powerful and practical way to get the support you need, right where you are. Think about it—no more rushing through traffic after work or arranging for a babysitter just to make an appointment. Instead, you can connect with a therapist from a space where you both already feel at ease.

This shift does more than just save time. It lowers the barrier to entry, making it easier to commit to the process and stay consistent. When therapy feels less like a logistical puzzle and more like a dedicated, protected space in your week, you're more likely to stick with it and see real progress. More and more couples are finding that online sessions provide the flexibility and comfort needed to truly open up and do the work. Research even shows that virtual couples therapy can achieve outcomes that are just as positive as traditional office visits, making it a solid choice for strengthening your connection. It’s about meeting you where you are, both literally and figuratively, to help you build the relationship you want.

Fit Therapy Into Your Life

One of the biggest hurdles to starting therapy is simply finding the time. Virtual sessions solve this by offering incredible flexibility. You can schedule appointments that fit seamlessly into your existing routine, whether that’s during a lunch break, in the evening after the kids are asleep, or on a weekend morning. This adaptability means you don't have to rearrange your entire day to prioritize your relationship. For couples with demanding jobs, conflicting schedules, or young children, this is a huge advantage. It removes the logistical stress of travel and wait times, allowing you to focus all your energy on the session itself. Making therapy a consistent practice becomes so much more achievable when it works with your life, not against it.

Connect from the Comfort of Home

There’s something powerful about discussing personal matters in a space that’s truly your own. Being in the comfort of your home can help you and your partner feel more relaxed and less guarded. For many, a therapist's office can feel clinical or intimidating, but your living room is a familiar sanctuary. This sense of safety can make it easier to open up and have the vulnerable, honest conversations that are essential for growth. When you feel at ease in your surroundings, you’re more likely to let your walls down and engage fully in the therapeutic process. This is especially helpful when you’re just starting out and might feel a bit anxious about what to expect from couples counseling.

Overcome Barriers to Getting Help

Sometimes, the biggest obstacles to getting help are practical ones. Maybe you live in a rural area with few qualified therapists, or perhaps mobility issues make travel difficult. Virtual therapy removes these physical barriers, giving you access to quality care no matter where you are. It also helps couples who are temporarily long-distance or have one partner who travels frequently for work. Beyond logistics, online sessions can also reduce the stigma some people feel about seeking therapy. You can get the support you need privately, without worrying about running into someone you know. By eliminating common roadblocks, virtual therapy makes it possible for more couples to get the help they need to build a healthier relationship.

Is Virtual Relationship Therapy Effective?

It’s one of the biggest questions couples have when considering online counseling: does it actually work? The idea of sharing deeply personal issues through a screen can feel strange at first. You might wonder if you can truly connect with a therapist you’ve never met in person or if the process will feel impersonal and distant. These are completely valid concerns, especially when you’re investing your time, energy, and hope into making things better. Many of us associate therapy with a quiet, private office, so shifting that picture to a laptop screen can take a mental adjustment.

The good news is that online therapy isn't just a convenient alternative; it's a proven and powerful way to work on your relationship. For many couples, it delivers results that are just as transformative as traditional, in-office sessions. The effectiveness of therapy has always been rooted in the quality of the connection and the commitment of the people involved, not the physical space it happens in. The key to success isn't about being in the same room—it's about finding the right therapist who makes you feel safe and understood, and then committing to the process together. Let's look at what the research says and how you can build that all-important connection with your therapist online.

What the Research Says

If you're worried that virtual therapy is somehow "less than" in-person sessions, the evidence might surprise you. Study after study has shown that online therapy is a highly effective way for couples to improve their relationships. Research consistently finds that there is no significant difference in outcomes between couples who meet their therapist online and those who meet in an office. Couples in virtual therapy report the same levels of increased relationship satisfaction and improved mental health.

What this means is that you can achieve the same breakthroughs and build the same skills without the logistical challenges of in-person appointments. The core elements of successful therapy—expert guidance, open communication, and a commitment to change—are all present in a virtual setting. The platform is different, but the potential for growth and healing is exactly the same.

Building a Connection with Your Therapist Online

The bond you form with your therapist, often called the therapeutic alliance, is one of the most important factors in your success. It’s natural to wonder if you can build that trust and rapport through a screen. The answer is a resounding yes. A strong connection isn't limited by physical presence; it’s built on empathy, understanding, and active listening.

Experienced therapists are skilled at creating a safe and supportive space, even virtually. They use non-verbal cues like eye contact, facial expressions, and tone of voice to show they are present and engaged with you. Many people find that being in their own home helps them feel more relaxed and open, which can actually strengthen the therapeutic bond. Ultimately, feeling seen and heard by your therapist is what matters most, and that can happen just as powerfully online as it does in person.

What Issues Can Virtual Therapy Help With?

Virtual therapy isn't a watered-down version of the real thing; it’s a powerful and effective way to address the same deep-seated issues that bring couples to an office. Whether you're feeling stuck in a cycle of arguments or just feel distant from your partner, online counseling provides a dedicated space to work through it. A skilled therapist can guide you through complex challenges, helping you build a stronger, more resilient relationship from wherever you feel most comfortable.

The core of relationship work is about understanding patterns, learning new skills, and healing together. Virtual therapy offers a flexible and accessible platform to do just that, tackling everything from minor disagreements to major life crises. It’s about getting the support you need, in a way that fits your life.

Improve Communication and Resolve Conflict

Do you ever feel like you and your partner are speaking different languages? It’s a common struggle, and it’s one of the main reasons people seek couples counseling. Online therapy helps you break down those communication barriers. In your sessions, a therapist acts as a neutral guide, helping you both learn how to truly listen and understand each other’s perspectives without jumping to blame. You’ll practice expressing your own needs and feelings clearly and respectfully. The goal is to replace damaging cycles of conflict with constructive conversations that bring you closer together.

Rebuild Trust and Work Through Infidelity

Trust is the foundation of any strong relationship, and when it’s broken, the path forward can feel impossible. Working through infidelity or other major breaches of trust is a delicate and painful process. Virtual therapy provides a secure, private environment to have these difficult conversations with professional guidance. A therapist can help you and your partner process the intense emotions involved, understand the root causes of the issue, and create a structured plan for rebuilding. It’s a space to heal, whether you are working to repair the relationship or navigate a separation with more clarity and less pain.

Deepen Intimacy and Reconnect Emotionally

Over time, the demands of work, family, and daily life can cause partners to drift apart, leaving you feeling more like roommates than a romantic couple. If you’re missing the emotional and physical closeness you once shared, virtual therapy can help you find your way back to each other. Research shows that online therapy is just as effective as in-person sessions for improving relationship satisfaction. Your therapist can help you identify what’s creating the distance and give you tools to rediscover intimacy, foster emotional connection, and make your relationship a priority again.

Handle Parenting and Family Challenges

Being a team is essential when it comes to navigating the pressures of parenting and family life. Disagreements over discipline, conflicts with in-laws, or the stress of managing a household can put a major strain on your partnership. Online therapy offers a convenient way to get on the same page. It helps you identify unhealthy patterns in how you handle these challenges and develop a unified approach. By learning to support each other and communicate effectively about these external stressors, you can build a stronger family unit and a more harmonious connection.

Making Therapy More Accessible

One of the most significant hurdles in starting therapy is simply getting there. Finding a qualified therapist nearby, coordinating schedules, and dealing with the logistics of travel can feel overwhelming before you even begin the real work. Virtual therapy changes all of that by removing the physical and logistical barriers that often stand in the way of getting support. It’s about making professional help fit into your life, not the other way around. This opens up a world of possibilities for couples and individuals who might have otherwise felt that therapy was out of reach.

Get Help, No Matter Where You Live

Your location should never be a barrier to finding the right support for your relationship. For those living in rural areas or smaller towns, finding a local therapist with specialized experience in couples counseling can be a real challenge. Virtual therapy completely removes that geographic limitation. You can connect with an experienced professional from anywhere, giving you access to a much wider pool of talent. This means you can focus on finding a therapist whose approach truly resonates with you and your partner, rather than settling for the only option in your zip code. It ensures you can get the help you need, no matter where you call home.

Support for Different Physical Needs

For many, attending in-person appointments isn't just inconvenient—it's impossible. Online therapy offers a vital alternative for individuals with physical disabilities, chronic health conditions, or mobility issues that make leaving home difficult. It also provides crucial support for new parents, caregivers, or anyone whose circumstances make travel a significant burden. By bringing the session to you, virtual therapy creates an inclusive and accommodating environment where your physical well-being is respected. It ensures that everyone has the opportunity to work on their relationship and personal growth from a space where they feel safe and comfortable.

Flexible Scheduling for Busy Lives

Let’s be honest: coordinating two busy schedules for a weekly appointment can feel like a logistical nightmare. Between work, family obligations, and personal commitments, finding a time that works for both you and your partner is often a major roadblock. Virtual therapy offers the flexibility needed to make it work. By eliminating commute times, you can more easily fit a session into a lunch break or in the evening after the kids are in bed. Research shows that virtual couples therapy achieves results comparable to in-person sessions, with the added benefit of making it much easier to stay consistent with your appointments and build momentum.

How Virtual Therapy Saves You Time and Money

Let’s be honest: therapy is an investment. It’s an investment of your time, energy, and money. For many couples, practical concerns like packed schedules and tight budgets can feel like major roadblocks to getting the support they need. This is where virtual therapy can make a significant difference. By removing some of the logistical hurdles of traditional in-person sessions, online counseling makes it easier and more affordable to prioritize your relationship. It takes away the "how will we make this work?" and replaces it with a clear path forward.

When you don’t have to worry about fighting traffic, finding a babysitter, or taking extra time off work, you can focus on what really matters: connecting with your partner and doing the work. Virtual therapy streamlines the process, saving you valuable time and reducing extra costs associated with appointments. This accessibility means you can invest your resources directly into improving your relationship, rather than on the logistics of getting to an office. It’s about making mental health support fit into your real life, not the other way around. This shift can be the deciding factor for many couples who know they need help but feel overwhelmed by the practicalities.

No Commute, No Travel Costs

One of the most immediate benefits of virtual therapy is saying goodbye to the commute. You no longer have to budget extra time to drive across town, search for parking, or coordinate public transit schedules. This simple change can free up a surprising amount of time in your week and reduce the stress that often comes with rushing to an appointment. Instead of arriving flustered from traffic, you can join your session feeling calm and ready to engage.

Beyond saving time, you also save money. The costs of gas, parking fees, or transit fares can add up significantly over weeks and months of therapy. By meeting with your therapist from home, you eliminate these expenses entirely. Studies show that online marriage counseling can achieve outcomes comparable to in-person visits, but with the added convenience of having no travel requirements, making it a practical choice for busy couples.

Appointments That Fit Your Schedule

Finding a time that works for two busy people—plus a therapist—can be a serious challenge. Virtual therapy offers a level of flexibility that makes scheduling much simpler. Without the need to account for travel, you can fit sessions into smaller windows in your day, like a lunch break or the hour after your kids go to bed. This opens up possibilities that would be out of the question for in-person appointments.

This convenience makes it easier to attend sessions consistently, which is crucial for making meaningful progress in your relationship. When therapy fits more seamlessly into your life, you’re more likely to stick with it. The ability to schedule appointments with greater ease means you can find a rhythm that works for your unique circumstances, ensuring that your relationship gets the consistent attention it deserves.

Find More Affordable Options

While the cost of therapy can be a concern, virtual sessions often present more affordable pathways to getting support. Therapists who work exclusively online may have lower overhead costs since they don't have to maintain a physical office space, and sometimes those savings are reflected in their session fees. This can make professional guidance more financially accessible for many couples.

Furthermore, online therapy removes geographical barriers, giving you access to a much wider pool of qualified therapists. You aren't limited to the professionals in your immediate area, so you can search for a therapist who is not only the right fit for your needs but also aligns with your budget. Research confirms that virtual couples therapy can be more cost-effective than in-person alternatives, making it a viable option for more people to get the help they need.

What You Need for a Successful Session

To get the most out of your virtual therapy sessions, a little preparation goes a long way. Think of it like setting the stage for a really important conversation—because it is. When you create the right environment, you’re giving yourself and your partner the best possible chance to connect, open up, and do the meaningful work you came to do. It’s not about perfection; it’s about being intentional.

Taking a few minutes before each appointment to handle the logistics ensures that once the session starts, your focus can be entirely on each other and the guidance from your therapist. By sorting out your tech, finding a comfortable spot, and ensuring your privacy, you clear the path for a productive and positive experience. Here’s a simple guide to help you get everything in order.

Your Tech Checklist

Technical glitches are the last thing you want to deal with when you’re settling in for a therapy session. To avoid any frustrating interruptions, run through this quick checklist beforehand. First, make sure you have a stable internet connection. If your Wi-Fi can be spotty, consider plugging directly into your router with an ethernet cable. Test your audio and video settings on your device to make sure everything is working correctly. A pair of headphones can be a great addition, as they improve sound quality and add an extra layer of privacy. Finally, make sure your device—whether it’s a laptop, tablet, or computer—is fully charged or plugged in so you don’t lose power mid-conversation.

Set Up Your Space for Success

Your environment has a huge impact on your mood and ability to be open. Choose a quiet, private space where you won’t be interrupted and feel comfortable speaking freely. Being in your own home can help you feel more relaxed and less anxious, which allows for a more genuine dialogue with your partner and therapist. Make the space feel safe and calm. Maybe that means sitting on a comfortable couch, having a glass of water and some tissues nearby, or adjusting the lighting. The goal is to create a setting that helps you feel at ease, so you can focus on the important work of your couples counseling session without outside distractions.

Ensure Your Privacy and Confidentiality

Privacy is a cornerstone of therapy, and that doesn’t change just because you’re meeting online. Professional therapists use secure, HIPAA-compliant video platforms designed to protect your confidentiality. At The Relationship Clinic, we are dedicated to creating a safe therapeutic space for you. One of the great things about virtual therapy is that you don’t have to worry about running into someone you know in a waiting room. You have complete control over your environment. To maintain that privacy during your session, choose a room with a closed door where you know you won’t be overheard. Using headphones is also a simple and effective way to make sure your conversation remains just between you, your partner, and your therapist.

Is Virtual Therapy a Fit for Every Couple?

Deciding between virtual and in-person therapy is a personal choice, and there’s no single right answer. The best format for you depends entirely on your unique circumstances, comfort levels, and relationship dynamics. While online therapy has opened doors for countless couples, it’s helpful to think about what kind of environment will allow you and your partner to feel the most open and supported. For many, the convenience and accessibility of virtual sessions are game-changers. For others, the focused, face-to-face connection of an in-person meeting is essential for doing the deep work.

The good news is that research consistently shows that virtual therapy can be just as effective as traditional sessions for improving relationship satisfaction. The key is finding the format that helps you both show up fully. Think about your communication styles, the intensity of the issues you’re facing, and even your daily schedules. At The Relationship Clinic, our goal is to help you find the approach that best fits your life. Let’s explore who tends to benefit most from online therapy and when an in-person session might be a better choice.

Who Benefits Most from Online Therapy

Virtual therapy is an incredible option for many couples, especially those juggling demanding schedules or living in different locations. If you travel for work, have young children at home, or live in a rural area, online sessions remove major logistical hurdles to getting support. Research confirms that virtual couples therapy is an effective alternative to in-person meetings, achieving similar positive outcomes. Couples who are generally comfortable with technology and are looking to improve communication, deepen their connection, or work through specific challenges often find that the convenience of online therapy allows them to be more consistent with their appointments, which is a huge factor in making progress.

When to Consider In-Person Sessions

While online therapy is highly effective, some situations benefit from the structure of an in-person session. If your relationship is experiencing a high level of conflict, domestic abuse, or a significant crisis, the physical presence of a therapist can create a more controlled environment that feels safer and more contained. Some people also find it easier to read nonverbal cues and build a strong connection when they’re in the same room as their therapist. If one or both of you feels easily distracted at home or simply prefers a face-to-face dynamic, honoring that preference by choosing in-person therapy can make all the difference in your experience.

Common Questions About Virtual Therapy

Deciding to start therapy is a big step, and it’s completely normal to have questions, especially when you’re considering a virtual format. You want to know if it’s the right choice for you and your relationship. Let’s walk through some of the most common questions we hear about online therapy to help you feel more confident as you move forward.

Will It Really Work for Us?

This is probably the biggest question on your mind, and it’s a great one to ask. The short answer is yes, absolutely. It’s easy to wonder if you can build a real connection with a therapist through a screen, but the results speak for themselves. Research consistently shows that for many people, virtual therapy is just as effective as meeting in person. In fact, a 2022 study found that virtual couples therapy serves as an effective alternative to in-person sessions, helping to improve both mental health and relationship satisfaction. The most important factors for success—your commitment to the process and the quality of your relationship with your therapist—are just as strong online.

Is It Secure and Confidential?

Your privacy is our top priority. When you’re sharing personal thoughts and feelings, you need to know that your conversation is protected. We understand that concern completely. Professional online therapy platforms are designed with security at their core and use HIPAA-compliant technology to protect your privacy and keep your information confidential. At The Relationship Clinic, we are committed to providing a safe, private space for you to do this important work. Every session is held on a secure connection, so you can feel comfortable opening up and focusing on what matters most: your growth and your relationship.

Does Insurance Cover Online Therapy?

Navigating the financial side of therapy can feel overwhelming, but there’s good news. As virtual therapy has become more common, many insurance providers have updated their policies. Most insurance plans now include coverage for online therapy sessions, treating them the same as in-person visits. The best first step is to call the number on the back of your insurance card and ask about your specific mental health benefits for telehealth or virtual counseling. You can also contact our office, and we’ll be happy to help you understand your options and verify your coverage.

Get the Most Out of Your Virtual Sessions

Virtual therapy offers incredible flexibility, but making it truly effective requires a little intention. Think of it less like a passive video call and more like creating a dedicated space for your relationship to grow, just without the commute. When you take a few simple steps to prepare your space, your tech, and your mindset, you set the stage for meaningful progress. The goal is to replicate the focus and privacy of an in-person session, allowing you and your partner to feel safe enough to be vulnerable and do the work.

Success in online therapy hinges on a few key factors: your readiness to engage as a couple, a stable internet connection, and a therapist who is skilled in the virtual format. At The Relationship Clinic, our team is experienced in fostering strong connections online, but your active participation is the final, crucial ingredient. By consciously preparing for your sessions, creating a distraction-free environment, and committing to being fully present, you can make your time together incredibly productive. Let’s walk through how you can do just that.

How to Prepare for Your Session

A great session starts before you even log on. First, handle the logistics: test your internet connection, check your audio and video, and make sure your device is charged or plugged in. This avoids technical glitches that can disrupt the flow of your conversation. Next, prepare your mind. Set aside 10-15 minutes before your appointment to transition. Step away from work emails or household chores. You might take a few deep breaths, pour a glass of water, and reflect on what you hope to discuss. This small buffer helps you shift gears and enter the session with a clear, focused headspace, ready to connect with your partner and therapist.

Create a Distraction-Free Zone

One of the biggest advantages of virtual therapy is being in a familiar setting, which can help you feel more at ease. The key is to make sure that comfortable space is also a confidential one. Choose a room where you can close the door and won’t be interrupted. If you live with others, let them know you need privacy for the next hour. Silence your phones and turn off notifications on your computer. Using headphones is also a great idea—it ensures you and your therapist can hear each other clearly and adds an extra layer of privacy. This dedicated space signals to everyone, including yourselves, that this time is protected and important.

Engage Actively for the Best Results

Your full attention is the most powerful tool you bring to therapy. During the session, commit to being fully present. This means no multitasking—close out of other tabs, put your phone away, and resist the urge to check emails. Position your camera so you can look directly into it, which helps simulate eye contact and builds a stronger therapeutic connection. Be honest about your feelings and what’s on your mind. The more open you are, the more your therapist can help. Listen actively when your partner is speaking and stay focused on the conversation. Treating the video call with the same respect as an in-person meeting ensures you get the best results.

Frequently Asked Questions

What if my partner and I are in two different places? Can we still do virtual therapy together? Yes, absolutely. This is one of the key benefits of the virtual format. As long as you both have a private space and a stable internet connection, you can join the same session from separate locations. We simply send a secure link that you both can use to log in. This makes it a great option for couples in long-distance relationships, those who travel for work, or anyone who can’t be in the same room at the scheduled time.

We're not very comfortable with technology. Will that be a problem? Not at all. The platforms used for therapy are designed to be very straightforward. Joining your session is typically as simple as clicking a link we send to your email. You don't need any special software or advanced technical skills. Our focus is always on the conversation and the connection, not the technology, and we can walk you through the simple steps to get started.

How can we have a productive session at home if our home is where we argue? This is a really insightful question. It’s true that your environment is filled with history, but a therapy session creates a new, structured dynamic within that space. Your therapist’s job is to guide the conversation, ensuring it stays safe and constructive in a way that might not happen on your own. You are creating a dedicated hour where different rules of communication apply. Some couples even find it helpful to sit in separate rooms on their own devices to give each other space while still being fully present in the session.

Is it awkward to talk about deeply personal issues over a video call? It’s completely normal to wonder about this. It might feel a little different for the first few minutes, but skilled therapists are experts at creating a warm and trusting environment, even through a screen. They are trained to listen actively and use verbal and non-verbal cues to help you feel seen and understood. Most couples find that once the conversation begins, the screen fades into the background and they feel just as connected as they would in person.

What happens if we have a bad internet connection or a technical issue during a session? Life happens, and technology isn't always perfect. We have a plan for that. If a connection drops, the first step is simply to try rejoining the session. If the problem continues and makes the video call impossible, your therapist will typically switch to a phone call to complete the session. We'll make sure that technical glitches don't get in the way of you getting the support you need.